Footnote Blog » Support http://blog.footnote.com The official blog of Footnote.com Fri, 20 Nov 2009 16:33:13 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Footnote Free 1930 Promotion Update 2 http://blog.footnote.com/footnote-free-1930-promotion-update-2/ http://blog.footnote.com/footnote-free-1930-promotion-update-2/#comments Tue, 11 Aug 2009 22:43:56 +0000 Peter http://blog.footnote.com/footnote-free-1930-promotion-update-2/ Over the weekend we made a few updates, restarted a server or two and banged on a few other bits and pieces around here.  Those changes, combined with the passing of the initial tsunami of traffic, have left the site running much better.

From what we can tell, things should be pretty much back to normal.  If you are still having problems, please let us know with a comment here or by sending and email to support@footnote.com.

We’re still working to improve the speed of the site and we will continue to upgrade our systems to try to avoid something like this happening again.

We’d like to apologize again for the issues we ran into last week and thank you for your patience as we worked through them.

]]> http://blog.footnote.com/footnote-free-1930-promotion-update-2/feed/ 9 Creating a Spotlight that includes Annotations http://blog.footnote.com/creating-a-spotlight-that-includes-annotations/ http://blog.footnote.com/creating-a-spotlight-that-includes-annotations/#comments Thu, 07 Aug 2008 21:32:58 +0000 Lee http://blog.footnote.com/creating-a-spotlight-that-includes-annotations/ Many Footnote members are uploading historical photos and graphics that they want to share with the Footnote community as Spotlights.  The images often contain many persons or items of interest and by annotating them, others can see the names of the people, places and items in the image.

Sometimes members wonder why only one face or item appears in their Spotlight when it is seen on the "Recent Member Discoveries" list.

member_discoveries

The problem is caused when a Spotlight is created and then the member annotates the image.  The Discoveries list is designed to only show one posting by a member at a time.  Thus only the most recent addition, comment, upload, story page or annotation appears on the list.

When you create your next full image spotlight that will also contain annotations, be sure to create the annotations before you create your spotlight.  Then your spotlight will contain the entire image rather than just the content of our last annotation. 

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